Managing service providers and general technology support staff evolved to a hybrid workplace in 2021.
Many companies had to adapt to new working environments, which appears to be the new normal. Now, tech support has to manage these remote workstations. Sounds easy, but from encrypting cloud software to protecting the staff from ransomware, today's IT manager has more to consider to optimize the business for efficiency and productivity.
Join Jason, Steve, and Matt as they look back on how organizations are adjusting to a hybrid workforce and the technical concerns that pose to today's workforce.