For organizations with lean IT and security teams

Your Security Tools May Detect the Threat. But Who Investigates It at 2:00 AM?

Close the gap between alert and response. Vancord Vantage MDR gives you 24/7 analyst-led investigation across your environment. You don't need to replace the tools you already use, add internal headcount, or wait for the next budget cycle.

  • Cover nights, weekends, breaks, and holidays when most attacks land
  • Verify each alert with a Vancord SOC analyst, not a ticket queue
  • Works with eligible EDR platforms you already use
  • $0 setup fee and deferred billing aligned to your funding cycle
Request a Coverage Gap Review Take the 2-Minute Test
Confidential. No system access required for the initial review.
1
Alert Detected
Suspicious activity flagged by your security tool.
2
Analyst Investigates
24/7 analyst review, validation, and triage.
3
Response Guidance
Clear next steps and executive visibility.

Test: Does Your Organization Have a Detection-to-Response Gap?

Check each statement that sounds like your organization. Your exposure level updates as you go.

1
Security alerts are reviewed when our IT team has time, not when they fire
Capacity-driven review means a real threat can sit in the queue for hours or days. Most ransomware operators count on exactly this gap.
2
After-hours, weekend, and holiday alerts wait until the next business day
Attackers operate continuously. Long weekends and holiday breaks are when most successful intrusions get the time they need to escalate.
3
Our IT team handles infrastructure, helpdesk, vendors, AND security alerts
Generalist teams under load default to keep-the-lights-on work. Security alerts compete with printer tickets and lose.
4
We have EDR or a SIEM, but no one is watching it 24/7
Detection tools without continuous human investigation produce a queue. A queue is not coverage.
5
When suspicious activity appears, the escalation path is unclear
Without a documented runbook, the right call gets delayed while people figure out who decides what.
6
Leadership lacks regular visibility into what's actually being monitored
"We have tools in place" is not the same as "we know they're working." Executives need evidence, not assurances.
7
MDR has been delayed because of budget timing, procurement, or funding cycles
Waiting for the next E-Rate cycle, SLCGP award, fiscal year, or contract execution leaves the gap open during the wait.
Your Exposure Level
0 of 7 checked
Take the test to see your exposure level Check each item that applies to your organization to see where your coverage stands.

Is This For Me?

Pick your industry and your role. We'll show you how Vantage MDR maps to your specific situation, your compliance frame, and your procurement reality.

1. Choose your industry
2. Choose your role
Pick your industry and role above We'll show you the specific outcome Vantage MDR delivers for your situation.

9 Days. Or 51 Hours.

The same kind of incident, two different outcomes. On the left: a composite scenario based on real incident patterns when no one is watching after hours. On the right: an actual ransomware case from a Vancord client who called us at 4:47 AM on a Sunday. Tap any day on either calendar to see what happened.

Without MDR Coverage
9 days
From compromise to discovery
Composite scenario, real incident patterns
Mon
11
Tue
12
Wed
13
Sun
17
Mon
18
Tue
19
Wed
20
Fri
22
Sat
23
Thursday, March 14 — 11:47 PM
Initial Compromise

A staff member opens a phishing email impersonating a known vendor. The link harvests their credentials. No alert has fired yet. The organization has no idea anything has happened.

With Vantage MDR
2 workdays
From incident report to full recovery
Real anonymized New England Vancord client
$0
Ransom Paid
100%
Data Restored
Sunday — Day 1, 4:47 AM
SOC Engaged Within Minutes

A New England Vancord client calls at 4:47 AM Sunday with active ransomware. SOC analysts are on the line within minutes. Containment plan is in motion before sunrise.

The same kind of incident. Two outcomes nine days apart. The left column went nine days before anyone noticed. The right column was a contained, fully recovered incident in about two days. The difference is who's watching at 4:47 AM on a Sunday.
Request a Coverage Gap Review

How Vantage MDR Closes the Gap

Four stages, four sets of questions answered. This is the work that lives between your tools detecting a signal and your team being able to act on it.

Stage 1 — 24/7 Monitoring

What's happening, where, and how?

  • Continuous review of detection signals across endpoints, identity, and eligible cloud workloads
  • Correlation across data sources so isolated events become recognizable patterns
  • Coverage that does not depend on your team being awake or in the office
Stage 2 — Threat Triage

Is this real? What's compromised? How urgent?

  • Analyst-led validation separates real threats from noise before your team is paged
  • Severity and scope assigned with reasoning, not just a label
  • False positives closed cleanly with documented evidence
Stage 3 — Response Guidance

Who needs to act? What needs to happen now?

  • Clear next steps tailored to your environment and your team's authority levels
  • Coordination support when an incident requires multiple stakeholders
  • Documented runbook execution that satisfies audit and insurance requirements
Stage 4 — Executive Reporting

What does leadership need to know?

  • Monthly executive summary in plain language, not console screenshots
  • Trend data and posture changes for governance and Board review
  • Evidence ready for cyber insurance renewal, regulatory questions, or M&A diligence

Stronger coverage should not require replacing what you already have.

Request a Coverage Gap Review

What Changes When the Gap Is Covered

The day-to-day reality of operating with continuous coverage versus without it.

✕ Without Dedicated MDR Coverage

✕ Alerts wait until business hours or after breaks
✕ Real threats sit in the queue alongside printer tickets
✕ Leadership lacks regular evidence of monitoring activity
✕ IT staff burnt out covering security on top of everything else
✕ Escalation paths exist in someone's head, not in writing
✕ Cyber insurance renewal questions get harder each year
✕ Audit and compliance gaps surface during external review

✓ With Vantage MDR

✓ 24/7 analyst coverage across nights, weekends, and breaks
✓ Real threats validated and escalated within minutes
✓ Monthly executive reporting on cadence
✓ IT staff focused on infrastructure and users, not alert triage
✓ Documented runbooks and clear escalation paths
✓ Stronger cyber insurance application and renewal posture
✓ Audit-ready evidence of monitoring and response activity

Built by a Team That's Been Doing This for Twenty Years

Why this matters

The same engineers who set up our founding clients' security in 2008 still answer their calls today.

Vancord is twenty years old. The clients who hired us in our first year are still with us. The engineers we hired in our first decade still work here. When you become a Vantage MDR customer, you are not customer ticket number 4,728 in a national MDR factory. You are working with a team that stays.

CMMC Registered Practitioner Organization
Credentialed in the CMMC ecosystem for NIST 800-171 monitoring and IR controls.
MSP 501 Honoree
Recognized among the top managed service providers globally.
Microsoft and Multi-EDR Expertise
Defender for Endpoint, SentinelOne, and other eligible platforms supported.
NERCOMP Vendor
Established relationship with the New England higher-ed technology consortium.
20+ Years Operating in New England
Same founding clients. Same founding engineers. Local accountability.
CyberSound Podcast
Vancord's ongoing public technical content on security operations and incident response.

Questions Executives Ask Before Booking the Review

Is this a sales demo? +

No. The Coverage Gap Review is a 30-minute confidential conversation about your current monitoring, escalation, and response process. If we're not the right fit, we say so, and you leave with a clearer picture of where your coverage stands. No demo, no slideware, no high-pressure follow-up.

Do we need to replace our current EDR? +

In most cases, no. Vantage MDR works with eligible EDR platforms most organizations already use, including Microsoft Defender for Endpoint and SentinelOne. We confirm compatibility during the review. If your current platform isn't eligible, we'll tell you that directly rather than build a workaround.

Do you need access to our systems for the initial review? +

No. The initial review is a conversation, not a technical audit. No agents installed, no system access, no NDAs required to determine fit. If we move forward, technical scoping is a separate, formally agreed step.

How does $0 setup and deferred billing work? +

We waive setup fees for qualifying organizations and can structure first invoice timing to align with fiscal year start, E-Rate disbursement, SLCGP award, or contract execution. Eligibility is confirmed during the review based on your size, environment, and procurement path.

We already have an MSP. How is Vantage MDR different? +

An MSP keeps your infrastructure running. An MSSP monitors and responds to security threats specifically. Vancord does both, but Vantage MDR is purpose-built for the security operations side and frequently runs alongside other MSPs without replacing them. We can scope to whatever your existing relationship needs.

Can Vantage MDR be purchased through cooperative or state contracts? +

In most cases yes. Vantage MDR is available through several New England cooperative purchasing vehicles and state contracts. Eligibility is confirmed during the review based on your entity type, jurisdiction, and the procurement vehicles already approved for use in your organization.

Is Vancord a CMMC Registered Practitioner Organization? +

Yes. Vancord is a Registered Practitioner Organization in the CMMC ecosystem. We support defense subcontractors in their assessment readiness across NIST 800-171 monitoring and incident response controls. We are not your C3PAO assessor, but we provide the operational evidence your assessor will need.

Who should attend the Coverage Gap Review? +

Whoever owns or signs off on security at your organization. Most reviews include the IT Director or CIO. When budget approval will be needed quickly, the CFO or Business Manager often attends. For compliance-driven environments, the Compliance Officer is welcome.

Request a Coverage Gap Review

A 30-minute confidential conversation about your current monitoring and response posture. No demo, no system access, no obligation.

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What you get from the review

  • A 30-minute confidential conversation, no obligation.
  • An honest read on whether your current coverage has a gap.
  • Procurement and funding path mapped to your situation.
  • If Vantage MDR is not a fit, we'll tell you and explain why.
  • If it is a fit, you get pricing, onboarding, and timeline transparency.

Find Out If Your Coverage Has a Gap Before an Incident Does.

Start with a confidential Coverage Gap Review. No obligation, no system access required, no pressure to replace what you already have.

Request a Coverage Gap Review