Key Benefits:
Simple, transparent onboarding roadmap.
Dedicated onboarding team.
Fast setup and minimal downtime.
Clear access requirements and timelines.
Built-in compliance guidance.
Our Proven Onboarding Process
Every business has different systems, users, and goals. That’s why our onboarding process is structured, but built to flex around your environment and industry needs.
Discovery & Planning
Access & Documentation
Tool Deployment & Configuration
Validation & Go-Live
Why Vancord’s Onboarding Makes a Difference
No Disruption to Users – We work around your schedule to avoid interrupting daily operations.
Clear Communication – You’ll always know who to contact, and you won’t be bounced between teams.
Quicker Results– We speed up every step so you get value faster.
Built-In Compliance Awareness – Everything we set up aligns with security frameworks like HIPAA, CMMC, and NIST.
Confidence From Day One – You’ll know exactly what’s deployed, how it works, and where to go for help.
What Our Clients Say
Katey Cheplick
AVP for Technical Solutions & Systems
I’m Katey Cheplick. I am the associate vice president for technical solutions at Keuka College. I met Vancord through a series of events. Basically, we had a situation and an...
Read Full TestimonialJim Betzig
CEO - Coastal Bridge Financial
I’m Jim Betzig and I’m the CEO of Coastal Bridge Financial and we’re a registered SEC, a registered investment advisory firm that manages six billion dollars in assets. Cybersecurity is...
Read Full TestimonialAndrew Johnson
Assistant to the CIO - ECSU
I’m Andrew Johnson. I work at Eastern Connecticut State University and it’s a public liberal arts university in Connecticut. Cyber security is important to us here at Eastern primarily because...
Read Full TestimonialLucy Healey
CFO - A Secondino and Sons
The relationship between A. Secondino and Son, Inc. (“ASSI”) and Vancord has come to feel like more of a partnership than a customer/provider experience. Not only do we consult on...
Read Full TestimonialPhil Ames
CISO - Raiinmaker
In preparation for a product launch at Raiinmaker, we evaluated several providers and decided to engage with Vancord. Vancord’s team was great at working with us and our aggressive timelines...
Read Full TestimonialRyan Pasquella
Vice President - JRC Corporate
Our partnership with Vancord enables us to stay focused on what we do best, while trusting that our technology needs are in expert hands. Their team brings deep knowledge across...
Read Full TestimonialOMEGA Engineering
Vancord has been very professional and dedicated to us on any request, no matter what. We like the support that Vancord gives us. All of the Vancord support engineers are...
Read Full TestimonialSaint Thomas More Chapel & Center at Yale University
STM would like to commend Vancord and its entire staff for its outstanding performance and dedication to excellence. With the difficulty of staying ahead of the technological trends, Vancord has...
Read Full TestimonialAlbertus Magnus College
Vancord has been a close partner with Albertus for many years, and our increasingly close relationship results from the clear development and expansion of the services and expertise of the...
Read Full TestimonialFamily Vision Center
We have had the pleasure of working with Vancord to get our new office IT needs satisfied. We have received exceptional customer service all throughout this project… everyone has gone...
Read Full TestimonialChapel Haven Schleifer Center, Inc.
Chapel Haven has had the pleasure to work with Vancord for both service and support, as well as at a major project level. All employees at Vancord have been tremendous...
Read Full TestimonialGenerations OBGYN
I, personally, have been working with Vancord since 2010. Together, we have experienced some out-of-the-norm occurrences (fire, floods, office relocations). As a Practice Manager, I have come to know what...
Read Full TestimonialMerchant Financial Group
… I had several high-priority projects either in process, one being our company-wide cut-over from a workgroup network to Active Directory. Vancord’s work on setting up our new AD system...
Read Full TestimonialMilford Fire Department & Police Department
I must say that Vancord…has been nothing but exceptional in helping me on the public safety networks for both Police and Fire… demonstrating professionalism and has a great deal of...
Read Full TestimonialTrusted by Businesses That Can’t Afford Downtime
Trusted by businesses across industries:
Ready to Get Started the Right Way?
We’ll take care of the setup so you can stay focused on your business. From the first meeting to go-live and beyond, we’re here to guide you, protect you, and keep things running.
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FAQ – Everything You Need to Know About Vancord’s Onboarding Process
- On most projects, onboarding is completed within 2 to 4 weeks. Timelines depend on the complexity of your systems, but we always work around your business hours to keep disruptions low.
- You’ll receive a checklist with everything we need, such as user credentials, system access, a network diagram, and any current IT documentation. We make the handoff secure and simple.
- Not at all. We coordinate our work during off-peak hours or downtime windows. Most clients experience little to no impact during the setup process.
- Not necessarily. We support widely used platforms like Microsoft, Sentinel, and Elastic. If your current tools are working, we’ll build around them.
- You’ll be assigned a dedicated onboarding lead who keeps you updated throughout the process. No ticket queues or generic emails, just real people ready to help.
- We build your environment with compliance in mind. Our setup aligns with HIPAA, NIST, CMMC, and other relevant frameworks, so your systems are secure and audit-ready from the start.
- Most plans include 24/7 monitoring, incident response, vulnerability scanning, endpoint protection, lifecycle management, helpdesk support, and disaster recovery, all with a focus on cybersecurity.
- Our Security Operations Center monitors your environment 24/7. If there’s an issue, our team is ready to respond quickly, anytime, day or night.