Culture & Careers
Bringing Talent & Opportunity Together
At Vancord, we are collaborative and reward the thinking necessary to provoke change, and our hard work and ambition open the door to new possibilities. Our growing team is a testament to our culture and the opportunities we present team members with each and every day. If you are an ambitious, hard worker who thrives in an environment that values innovation, we want to hear from you.
What Team Members are Saying
I like the community we have built. We are like a family, and my colleagues are great team players.
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Our Values
Vancord is an information security services company with a focus on incident response and proactive services such as, penetration testing and vulnerability assessments. Become part of a cutting-edge, growing cybersecurity company with top talent, a great culture, and exciting opportunities. Apply today.
We are experts and innovators.
We take pride in our work and celebrate our collective accomplishments.
We are collaborative and reward the thinking necessary to provoke change.
Our agility allows us to adapt and innovate.
Our morals and intuition drive us to do the right thing.
We are honest and transparent.
We respect each other and the integrity of our work.
We value all stakeholders for their voice and diverse perspectives.
Our hard work and ambition open the door to new possibilities.
We create and hold space for others to grow.
Benefits
We continuously strive to create a place where brilliance, creativity, and hard work are valued and celebrated. We are proud to offer competitive compensation packages, including the following benefits:
- Health insurance – HDHP/HSA
- Dental and vision coverage
- Life insurance
- Short and long-term disability insurance
- 401K with 4% company match
- Stipend for mobile phone/data
- Branded apparel
- Work-life balance
- Paid time off
- Professional development opportunities
Current Openings
Vancord is an equal opportunity employer. Our team is carefully curated to solve problems for our clients. We value individuals with different backgrounds, visions, ideas, and strengths.
Fractional CISO
Vancord’s vISO is delivered as a team in contrast to virtual CISO offerings of our competitors. Most engagements take place at the customer executive or leadership level to develop strategy, prioritize spend, communicate with business partners, and similar. Other discussions are more operations focused, covering deeply technical subjects to analyze specific issues and provide tactical guidance. Ideal candidates to join the vISO team will be able to straddle this line with ease, dynamically adapting to the appropriate audience and acting as a translator across customer teams for organizational security needs. Â
Qualified candidates should have prior experience as a CISO, virtual CISO, CIO, or equivalent role, previously associated with organizations in manufacturing, legal, healthcare, or higher education. In keeping with the vISO team-driven approach, applicants who work in close conjunction with executive roles are also encouraged to apply if they demonstrate competence in engaging across organization business units.
Responsibilities:
- Development, refinement, and sustainment of an information security program
- Executive level reporting to convey security initiatives, compliance status, and organizational needsÂ
- Development and refinement of organizational/departmental policies and procedures
- Vendor risk review and management
- Third party attestations to represent customer security practices (e.g., for cyber liability insurance application/renewal)
- Guidance and triage assistance to evaluate security events
- Security awareness training and outreach to bolster customer staff vigilance to meet compliance obligations
- Mentorship and coaching of customer staff to elevate security acumen and familiarity
- Risk management and tracking
- Authorship of guidance for broad distribution to customer staff members
Qualifications:
- Current or former CISO, CIO, information security architect, virtual equivalent (e.g., vCISO), or combined work experience in mid-sized organizationsÂ
- Ability to learn and accommodate organizational culture of each customer
- CISSP, CISM, GIAC certification, or combination of work and experienceÂ
- Demonstrable familiarity with compliance landscape across areas such as NIST 800-171/800-53/CSF, CMMC, HIPAA, GLBA, data privacy
- Understanding of vulnerability measurement, triage, prioritization, and risk management
- Competence in data security governance, classification, and related safeguards
- Familiarity across multiple industries and disciplines
- Refined written communication skills
- Ability to adapt to a varied audience on the fly, including the ability to translate needs, and build bridges between unrelated departments
- Professional background that includes technical engineering work
- Keen awareness that security is ever evolving and requires balance
Remote work is the norm for most engagements with Vancord’s vISO service. Occasional travel to customer sites is possible (e.g., for executive reporting, tabletop exercises, etc.).
Compensation commensurate with experience.
Network Technician II
We are seeking a Network Technician II to assist our Service Desk team in the complete desktop to infrastructure support of one of our key Managed Service clients in the education space. You will become an integral part of our team with responsibility for assisting our desktop and network support specialists with ticket resolution and end-user support
Responsibilities:
- Act as first responder to your assigned customers’ support and maintenance issues.
- Identify, troubleshoot and resolve hardware, software and network related issues affecting district end users
- Use existing help desk system to create, monitor and close tickets assigned to Technology Support Team
- Perform scheduled systems upgrades outside of normal business hours as needed
- Create and update documents for knowledge base
- Software and web services support (including contact and technical support with vendors)
- Repair (& facilitate repairs) for all hardware related issues
- Update/Create documentation as necessary
- Setup and support various hardware devices (end user computers, mobile devices, IP phones, servers, switches, printers and etc), as needed.
- Coordinates with other staff on completing tickets/work orders efficiently.
- Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.
- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
- Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
- Flexibility in work hours contingent on needs of assigned customer when needed
- Travel within CT is required. Valid, Clean Driving Record Required.
- Occasional out of are travel may be required as well
- Other duties assigned as deemed appropriate by supervisor
Qualifications:
- Previous experience in supporting, repairing and managing end-user devices, specifically Chromebooks and Windows machines
- Proven familiarity with networks including wired, wireless, LAN/WAN
- Strong troubleshooting and critical thinking skills
- Strong attention to detail
- K12 Experience preferred
- Minimum one Industry Specific Certifications
Systems Engineer I
We are seeking a Systems Engineer to join our growing Service Delivery team in the complete infrastructure support of our key Managed Service clients. The right candidate will be an integral part of our team with responsibility as an escalation point to assist with solving key problems, ticket resolution as well as strategic projects.
Responsibilities:
- Complete tasks as required to complete assigned customers’ support and maintenance issues.
- Identify, troubleshoot and resolve hardware, software and network related issues.
- Use existing help desk system to create, monitor and close tickets assigned to Technology Support Team
- Perform scheduled systems upgrades outside of normal business hours as needed
- Create and update documents for knowledge base
- Software and web services support (including contact and technical support with vendors)
- Repair (& facilitate repairs) for all hardware related issues
- Update/Create documentation as necessary
- Provide technical direction as necessary to more junior members of the customer support team
- Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.
- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
- Flexibility in work hours contingent on needs of assigned customer when needed
- Travel within CT is required. Valid, Clean Driving Record Required. Occasional out of are travel may be required as well
- Other duties assigned as deemed appropriate by supervisor
Qualifications:
- 5-7 years of progressive experience implementing, managing and supporting IT infrastructure
- Proven mid to senior level knowledge with Server, virtualization and networking to include layer â…” and wireless
- Strong troubleshooting and critical thinking skills
- Strong attention to detail
- Mid to senior level industry certification highly desired
Security Engineer
Vancord is seeking a full-time security engineer to join our team. The ideal candidate should have extensive experience performing network and application penetration tests, vulnerability assessments, incident response, and excellent written and verbal communication skills.Â
Vancord provides managed services in both infrastructure and security spaces; as a member of the security engineering team, you will be involved in the project pipeline from presales engineering and project scoping to testing and final delivery of high-quality services and reports for both technical and executive audiences.Â
Responsibilities:Â
- Conduct network and application-based pen tests to identify vulnerabilities and weaknesses in customer environments.Â
- Evaluate APIs, web applications, networks, and cloud services, as well as related applications and infrastructure.Â
- Evaluate and analyze results from assessments and provide recommendations for remediation.Â
- Create and deliver technical finding reports that clearly and effectively communicate the identified vulnerabilities and their impact.Â
- Interface with clients and staff with professionalism and an overall positive attitudeÂ
- Collaborate with internal teams to ensure the timely remediation of identified vulnerabilities.Â
- Stay current with the latest penetration testing techniques, tools, and technologies.
Required Qualifications:Â
- Experience in penetration testing methodologies and tools, for both network and application-based pen tests.Â
- At least 2 years of experience working in cybersecurity or information technology.Â
- A track record of self-education and an ability to adapt comfortably to change is necessary.Â
- Familiarity with vulnerability scanning/management tools such as Nessus, Qualys, etc.Â
- Experience with scripting and/or programming languages such as Python, Bash, PowerShell, Go, C#, etc.Â
- Experience with Windows environments and Active Directory.Â
- Experience with Linux/Unix operating systems and comfort performing tasks from within a command line interface (Bash, zsh, PowerShell, Fish, etc.)Â Â
- Excellent communication and technical writing skillsÂ
- Strong problem-solving skills and attention to detailÂ
- Remote work may be available to the right candidate. Remote candidates must have a stable internet connection and dedicated workspace to hold customer and internal meetings. Candidates will be expected to appear on camera during these meetings.
Nice to haves:Â
- Relevant certifications such as OSCP, OSCE, GPEN, etc.
Technical Intern
We are seeking an Endpoint Support Intern to assist our Service Desk team in the complete desktop to infrastructure support of our Managed Service clients. You will also have responsibility for assisting our desktop and network support specialists with ticket resolution and end-user support
Responsibilities:
- Act as first responder to your assigned customers’ support and maintenance issues.
- Identify, troubleshoot and resolve hardware, software and network related issues affecting end users
- Use existing help desk system to create, monitor and close tickets assigned to Technology Support Team
- Perform scheduled systems upgrades outside of normal business hours as needed
- Create and update documents for knowledge base
- Software and web services support (including contact and technical support with vendors)
- Repair (& facilitate repairs) for all hardware related issues
- Update/Create documentation as necessary
- Setup and support various hardware devices (end user computers, mobile devices, IP phones, servers, switches, printers and etc), as needed.
- Coordinates with other staff on completing tickets/work orders efficiently.
- Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.
- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
- Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
- Flexibility in work hours contingent on needs of assigned customer when needed
- Travel within the southeastern CT are required. Valid, Clean Driving Record Required. Occasional out of are travel may be required as well
- Other duties assigned as deemed appropriate by supervisor
Qualifications:
- Strong troubleshooting and critical thinking skills
- Strong attention to detail
- Enrolled in technical degree program at accredited school
- Desired – previous experience in Helpdesk Support
- Desired – Industry Specific Certifications a plus
Featured Episodes
CyberSoundTM is a podcast built by and for business owners and professionals. Tune in as our cybersecurity experts cover the latest news regarding IT security, the most recent and relevant threats organizations are facing today, and provide tips to keep your business safe.
Working in the security space can come with unexpected challenges and events. The team at Vancord has learned how to properly handle incident response by understanding the high sense of urgency people feel in these situations.
Recorded in alignment with October CyberSecurity Month. Whether you’ve obtained your skills through a college degree program, through earned certifications, or you are entirely self-taught, CyberSecurity is an outstanding career choice for people who are curious.
