Effective incident response is key to containing a threat and enabling safe service restoration. During a malicious event, such as ransomware, a quick and effective response can be the difference between it being just a blip on the radar or a business-ending event. 

Through Vancord’s Incident Response service, we’ll empower your organization with the knowledge, tools, strategies, and support to help protect your company from the damage of a destructive attack like ransomware.

Our Concierge Approach to Incident Containment and Restoration

When a security incident impacts your business, you need assistance fast. We'll spring into immediate action through our Incident Containment and Ransomware Response services to fight against an active attack. 

We will stand by your side from beginning to end, rapidly acclimating and becoming as familiar with your IT systems as long-time IT staff.  We arrive armed with familiarity acquired in advance from an Incident Ready audit. We hunt and repel attackers at the same time as we help to craft crisis communications.  We work in concert with your cyber liability insurer to make sure claims are paid.  We translate technical findings to business impact, facilitate discussions with legal counsel to gauge potential liability and guide you through breach notifications with credit monitoring agencies.  

When normal operations have returned, we will remain your partner to provide guidance and operational support for tasks like password resets. 

Finally, we will leave you better prepared, with stronger, safer systems and a collection of recommendations for future security initiatives.

Incident preparation is vital to business continuity.

Once hackers gain entry and control of a network, they may extort your organization for as much money as possible. A ransomware attack can:

  • Interrupt business operations and revenue flow for multiple weeks
  • Erode organizational reputation through bad press
  • Steal sensitive data and expose it publicly
  • Degrade financial health and share price
  • Risk litigation against the company

Preparation in advance of an incident is critical to quickly, effectively contain ransomware attacks.  Planning ahead helps to enhance protections, identify gaps, preserve important data, and train staff. We offer Incident Ready(™) audits, vulnerability assessments, and penetration tests to prepare your business against cyber attacks, in addition to our ongoing monitoring and virtual information security office (vISO) services.


Be Incident Resilient against ransomware attacks with Vancord at your side.

Our dedicated response team of IT network and infrastructure security experts is available 24/7 spring into action. Our cybersecurity engineers will work closely with your IT staff to contain an attack, preserve and analyze evidence, and restore your business operations quickly. We’ll prioritize essential business systems, and accelerate the restoration of your entire network infrastructure.

What Our Clients Are Saying

Daniel Saroff
CPCS Public Counselors of Massachusetts

"You want Vancord in the fox hole with you if you ever have a breach or other security incident. Vancord’s support and availability throughout the entire response were phenomenal and its follow-up activities to ensure we were incident resilient going forward allows me to sleep well at night."

Dave Baird
CIO - Wesleyan University

"Vancord understands the unique aspects of a higher-education institution, which made them a perfect partner for us."

Joe Bazeley
CISO – Wesleyan University & Trinity College

"Vancord helped us uncover vulnerabilities in our system, protecting us from a breach that could have been very damaging to our institution."

Ken Quigley
President - Curry College

"Vancord exhibited outstanding professionalism and commitment throughout the project, keeping us secure during this crucial time for connectivity."