What Does Vancord Mean?
Will there be any billing changes (finance contacts, Tax IDs, existing contracts or payments)?
How can I learn more about this change and what it means to me and my organization?
Will my Account Manager change?
No, your account manager will stay the same, but his/her email address will change. You will see emails coming from @vancord.com, however, we will still receive any correspondence sent to @tbngconsulting.com through the remainder of the year.
Does this change mean that I’m now fully secure?
The joining of these two divisions means that our baseline offerings will continue to expand, and our ability to provide integrated security services along with managed IT services will only grow stronger and more advanced. Security is a journey, and the final destination is different for every client. By adhering to our core guiding principles during every engagement, we are confident that we will help guide your organization on the road to a more robust security posture and in so doing distinguish ourselves from other information security professional services companies. Managed customer contracts are a great place to start in understanding the breadth and depth of the service you are receiving from Vancord. As always, please reach out to your account manager with any questions/concerns.
Will my support change?
Your Support Team will stay the same. You will now be able to open a ticket with both firstname.lastname@example.org as well as email@example.com. In addition, you may see emails coming from @vancord.com, however, we will still receive any correspondence sent to @tbngconsulting.com through the remainder of the year.